I conducted US market research to see which skincare brands and products are popular, and which price ranges they fall into.
By browsing various sources like Google Reviews, Sephora and Ulta, Amazon, and several drugstores,
I got a feel for which brands were dominating in their price brackets, and where there might be space in the market for innovation.
I divided the brands I found into three price brackets: Drugstore / Affordable, where the average product price was under $30,
Mid-Range, with an average product price between $30 and $60,
and Luxury, with an average above $60.
As expected, drugstore brands were most commonly found in the drugstore,
while Mid-Range and Luxury products had an unmoving spot in beauty supply stores like Sephora and Ulta.
There is a much larger consumer base for drugstore brands like CeraVe, Neutrogena, and Byoma,
which I found translated to high brand loyalty, leaving little room for a new brand to break into the market.
However, with the rapidly changing nature of beauty and skincare trends,
there was a lot more room for newer mid-range brands to become household names if they could manage a spot in a beauty store,
like Fenty Beauty, Topicals, and Summer Fridays.
Based on my research, I decided that my brand would aim to fall within the Mid-Range price point
and embrace a minimalist but recognizable packaging philosophy.
I also conducted research on traditional Asian ingredients used in health and skincare.
There are a few Asian and Asian-inspired brands that are readily available in the US,
like Innisfree, COSRX, Sulwhasoo, Peach & Lily, Tatcha, and Laneige,
but the majority of widely-used Asian skincare brands are not sold in US beauty stores.
To proceed with my research, I consulted online marketplaces that specialize in selling Asian beauty products to US customers
like YesStyle, Stylevana, and Olive Young.
I used these sources to identify what ingredients are popular to use in modern Asian skincare,
and I decided to incorporate several into my products.
These ingredients include ginseng, green tea, rice, licorice root, snail mucin, willow bark, and Centella asiatica.
After completing my research, I thought of some product lines that would make sense to blend traditional and modern ingredients for a specific purpose:
- Resurfacing Collection: meant to encourage skin cell turnover and promote natural exfoliation.
Best for oily or acne-prone skin and those with acne scars or dark spots.
Potential ingredients to use: retinoids (retinal, retinol, adapalene), licorice root, bakuchiol
- Brightening Collection: meant to brighten dark spots or hyperpigmentation to create an even skin tone.
Best for those with acne scars, dark spots, or skin types that are prone to hyperpigmentation.
Potential ingredients to use: rice water, rice extract, ascorbic acid (vitamin C), niacinamide
- Balancing Collection: meant to balance the skin's natural environment and improve skin texture.
Best for oily or combination skin to reduce shine and keep the skin looking pristine.
Potential ingredients to use: niacinamide, ginseng
- Moisturizing Collection: meant to provide intensive moisture to the skin and reduce the appearance of fine lines.
Best for dry or normal skin and mature skin with fine lines.
Potential ingredients to use: hyaluronic acid, squalane, centella asiatica, snail mucin, green tea extract, ceramides
- Exfoliating Collection: meant to gently but powerfully remove sebum buildup from the pores and exfoliate dry and flaking skin.
Best for all skin types, from acne-prone to dry and peeling.
Potential ingredients to use: AHAs (ex. glycolic acid, lactic acid), BHAs (ex. salicylic acid), PHAs, willow bark, fruit enzymes
These ideas will help inspire me as I develop the products in these collections and ensure they cohesively work together.
For instance, the Resurfacing Collection could include both a serum for regular use and a more intensive treatment for use as needed.
After compiling my research findings, I created a user persona to represent the target audience of my brand.
Thinking about my persona's personality and needs will help me develop the core of my brand identity and decide which product lines would be best to promote.
This is Amie, a busy woman in her mid-twenties who wants a new approach to skincare and beauty.
In order to enhance users' navigation through the application and pinpoint the primary user flow during task completion, I devised three task flows centered around the key features of the app. This approach enabled me to define the scope of my design, carefully consider the required steps, and thoroughly assess the user experience.
Based on the task flow, I created user flows using the established tasks to anticipate various scenarios they may encounter during normal use.
After completing the task and user flows, I created an app map to prepare for developing the wireframes.
The main navigation menu will have five options: 'Shop All', 'Bestsellers', 'Skin Concerns', 'Ingredients', and 'About',
with 'Shop All', 'Skin Concerns', and 'Ingredients' having dropdowns.
Additionally, there are three additional navigation pages to organize products intuitively: 'by Product Type', 'by Skin Concern', and 'by Ingredient',
with each page having several subpages to choose from.
'Shop All', 'Bestsellers', and all subpages will contain the product listings,
which include a write-up of the product, price, size and quantity options, an 'Add to Cart' button, the Product Description,
Details, Key Ingredients, How to Use the product, and similar products the customer might like.
For the lofi homepage wireframes, I took inspiration from well-known and user-friendly cosmetics brands to inspire my layout.
On PC, a centered navigation bar with a shortcut to the homepage (via the clickable logo) and a cart icon was intuitive, impactful, and let users know exactly what pages are available to them.
On mobile, I moved the logo shortcut to the center of the navbar to focus the eye and provide an easy way to get back to the homepage, while the page links were moved into a concise hamburger menu that is easy to use.
The cart logo works the same and was located in the same place.
I wanted to include many full-size images of our products to illustrate our brand identity, which would be placed throughout the homepage and alternate with helpful links.
Additionally, I added a Bestsellers horizontal scrollbar to give new customers an easy way to find our most popular products right on the front page.
Finally, during the lofi phase, I needed to decide what colors would best capture the essense of the brand while also maintaining contrast and readability.
I decided on a shade of hot pink for the navbar and bottom bar,
which would add a pop of color to the site, add an easily recognizable color to our UI kit, and remain readable and easy to use with a white text overlay.
For the lofi Shop All page wireframes, I stayed consistent with e-commerce site design trends to ensure that the site was user-friendly and intuitive.
Displaying 4 items per row for the PC version and 2 items per row for the mobile version was easily readable and avoided clutter.
For each item, the price of the 'standard' size would be displayed on the ticket, in cases where there were multiple sizes of the same item
(for example, trial size, standard size, and jumbo size).
Additionally, a filters bar above the product would make it possible for users to filter products by three categories;
presumably skin concern, ingredient, and collection, like on the main menu.
The rightmost dropdown on the bar would enable product sorting by categories like Price: Low to High or Popular Now.
These filters are still available on mobile, but it would be a horizontally scrollable bar.
Apart from the content, the top navbar and bottom bar would be the same as that of the homepage for both PC and mobile.
These lofi wireframes helped me place where important components belonged on the screen while avoiding getting lost in details or worrying about color or icon choices.
Though there would be some changes from now to the final iteration, the main idea of these wireframes formed the core of the interactive prototypes.